FAQ
Frequently asked questions
The questions institutional buyers actually ask. If your team has more, talk to us directly.
Data handling and security
Is my data used to train AI models?
No — as a matter of current practice, we do not use your data to train AI models. DealPulse does read and store the documents you upload (OMs, rent rolls, T-12s) to deliver extraction and classification — that's how the product works. The AI providers we route inference through are configured to deny data collection, so prompts are not retained for training, and we additionally request zero-data-retention handling on document-processing features wherever the provider offers it.
Do you offer single-tenant deployments?
Yes — for institutional buyers with heightened data-isolation requirements. Every account is isolated from every other account by default, and a dedicated single-tenant deployment is available on request.
Is DealPulse a SOC 2-audited platform?
Pre-audit. We map our controls to AICPA SOC 2 Common Criteria (CC1–CC9) and operate them today, but a SOC 2 Type 2 report is on the roadmap, not yet issued. The Security page shows honest status badges for each criterion.
Fit with your model and your deal flow
Does DealPulse work with our underwriting model, or replace it?
DealPulse plugs into your model — it does not replace it. AI extraction flows into the Excel workbook your team already trusts via the Microsoft-certified add-in. Your formulas, assumptions, and named ranges stay yours. Fixed row layouts mean your formulas never break across re-exports.
What if your AI gets a number wrong on our OM?
Every AI extraction is shown for human review and confirmation before it lands in your model. Analysts edit, confirm, or reject — the human is in the loop at every step. DealPulse does not auto-commit extracted financials to your underwriting workbook.
Which broker feeds are integrated?
Major institutional commercial brokers, refreshed daily and deduplicated across sources. Full broker list shared on the demo.
Pricing and implementation
What's your pricing model?
Pricing is scoped to your team size and deployment model, and we walk through it on the demo call. There is no self-serve tier during beta.
How long is implementation?
A DealPulse implementation lead with CRE acquisitions experience partners with your team through onboarding, data migration, and model integration. It is scoped in weeks, not months, and it is not a six-month IT project.
Talk to the team
Question not answered here?
Book a 20-minute demo and bring it directly to the team.